intel processor diagnostic tool windows 10

If it matters, the WHEA logs seem to all be from after installing Windows version 22H2, not sure if that's because the service pack contributed to the problem or if it instead just improved Windows' ability to log it. Thanks in advance! Edit: Oh and I've also tried sfc /scannow, windows memory diagnostic, and intel processor diagnostic tool, but none found anything wrong, and ran all Windows Updates. I'm starting to worry I just got a defective computer, and I'm considering trying to get a replacement or invoke the warranty, but I'm not sure if it is truly a hardware issue, hoping someone here can diagnose it. These are boot hardware errors in GenuineIntel.sys, but I don't know enough about computers to understand much more than that. Some of the crashes trigger a WHEA error dump, but only four of them have done so, and I've had a lot more than those four crashes. This seems to happen mostly when I'm watching videos or the computer is idle, I was able to play resource heavy games like Victoria 3 and Elden Ring with no crash.

The crash is either: An instant, automatic black screen reboot (no blue screen), or a weird glitched screen that freezes and I have to hard reboot it by holding down the power key. Uninstalling Avast seems to have fixed a freezing issue, and reinstalling my graphic drivers fixed the one reproducible version of this where Ctrl+Shift+Windows+B would instantly blue screen of death my computer.

I have tried everything under the sun to track down the cause - I googled very aggressively, asked two of my friends who know more about computers to help, followed tons of advice online like turning off fast boot etc.

A brief description of your problem (but you can also include the steps you tried): My new computer randomly freezes or crashes once or twice a day.

Intel processor diagnostic tool windows 10